SAN DIEGO, CA, JULY 29, 2024 –Chatmeter, the chief in multi-location intelligence, as we speak introduced the discharge of Surveys 2.0, a first-of-its-kind answer from its Pulse Ai: Alerts platform. This new AI-driven answer offers multi-location companies with a complete 360° view of buyer insights by repeatedly analyzing survey information, critiques, and social information collectively in real-time – a primary within the business. This groundbreaking answer offers exact understanding of buyer advocacy behaviors and motivations at each the placement and enterprise degree, setting a brand new normal in survey intelligence for multi-location manufacturers.
“We’re thrilled to introduce Surveys 2.0, a game-changing instrument that lastly empowers multi-location companies to maximise the worth they get from buyer surveys,” mentioned John Mazur, CEO of Chatmeter. “Understanding not provided that howeverwhyprospects suggest a enterprise or product to a good friend or colleague is essential in as we speak’s aggressive panorama. With Surveys 2.0, we’re enabling companies to not solely survey prospects after every interplay, but in addition feed the information into giant language fashions to extract key insights and patterns that conventional survey instruments don’t present. The outcomes have been extraordinary, and proof that AI is a drive multiplier for buyer intelligence.”
In as we speak’s hyper-competitive native markets, multi-location companies should perceive not simply whether or not prospects suggest their firm, however exactly why they achieve this. Recognizing this essential want, Chatmeter has upgraded its Surveys answer, seamlessly integrating survey information into its Pulse Ai platform. This new enhancement permits companies to investigate each quantitative and qualitative questions, extracting probably the most pertinent insights aligned with their strategic targets.
“Chatmeter’s new Surveys 2.0 answer not solely offers us real-time insights from our surveys, but in addition a aggressive edge by figuring out rising developments and new buyer preferences earlier than our rivals do,” mentioned Richard Clarke, Senior Supervisor of Loyalty & Visitor Suggestions at Northland Properties. “By leveraging AI to investigate survey information in Alerts, we’re in a position to make data-driven choices, decreasing the reliance on guesswork and instinct. We’ve by no means had this added functionality with previous survey options earlier than Chatmeter.”
“With Surveys 2.0, Chatmeter is setting a brand new normal for survey evaluation, offering companies with the detailed, AI-driven insights they should thrive in a aggressive market,” mentioned Chatmeter CTO Dan Cunningham. “Our superior AI capabilities in Surveys 2.0 make it doable for companies to shortly determine key insights from survey information, enabling sooner and simpler decision-making.”
To be taught extra about Chatmeter’s new Surveys 2.0 answer, go towww.chatmeter.com/options/surveys.
ABOUT CHATMETER
Chatmeteris the multi-location intelligence firm reimagining buyer connections and repute administration by AI-powered deep listening. Chatmeter makes it simple for multi-location manufacturers to drive real-time influence by related insights in essential moments that matter. Chatmeter understands the challenges of multi-location, and omnichannel repute administration, and has created a scaled platform that permits end-to-end visibility for everybody, from native homeowners to govt management. With a 93% buyer retention charge, Chatmeter is the model repute associate of alternative throughout the retail, restaurant, healthcare, and monetary companies industries, and extra. For extra data, go towww.chatmeter.com.