SAN DIEGO, CA, JULY 29, 2024 –Chatmeter, the chief in multi-location intelligence, as we speak introduced the discharge of Surveys 2.0, a first-of-its-kind answer from its Pulse Ai: Indicators platform. This new AI-driven answer gives multi-location companies with a complete 360° view of buyer insights by constantly analyzing survey knowledge, evaluations, and social knowledge collectively in real-time – a primary within the trade. This groundbreaking answer gives exact understanding of buyer advocacy behaviors and motivations at each the situation and enterprise degree, setting a brand new commonplace in survey intelligence for multi-location manufacturers.
“We’re thrilled to introduce Surveys 2.0, a game-changing device that lastly empowers multi-location companies to maximise the worth they get from buyer surveys,” mentioned John Mazur, CEO of Chatmeter. “Understanding not provided that howeverwhyprospects suggest a enterprise or product to a pal or colleague is essential in as we speak’s aggressive panorama. With Surveys 2.0, we’re enabling companies to not solely survey prospects after every interplay, but in addition feed the info into giant language fashions to extract key insights and patterns that conventional survey instruments don’t present. The outcomes have been extraordinary, and proof that AI is a pressure multiplier for buyer intelligence.”
In as we speak’s hyper-competitive native markets, multi-location companies should perceive not simply whether or not prospects suggest their firm, however exactly why they accomplish that. Recognizing this vital want, Chatmeter has upgraded its Surveys answer, seamlessly integrating survey knowledge into its Pulse Ai platform. This new enhancement permits companies to investigate each quantitative and qualitative questions, extracting probably the most pertinent insights aligned with their strategic goals.
“Chatmeter’s new Surveys 2.0 answer not solely offers us real-time insights from our surveys, but in addition a aggressive edge by figuring out rising developments and new buyer preferences earlier than our opponents do,” mentioned Richard Clarke, Senior Supervisor of Loyalty & Visitor Suggestions at Northland Properties. “By leveraging AI to investigate survey knowledge in Indicators, we’re capable of make data-driven choices, decreasing the reliance on guesswork and instinct. Now we have by no means had this added functionality with previous survey options earlier than Chatmeter.”
“With Surveys 2.0, Chatmeter is setting a brand new commonplace for survey evaluation, offering companies with the detailed, AI-driven insights they should thrive in a aggressive market,” mentioned Chatmeter CTO Dan Cunningham. “Our superior AI capabilities in Surveys 2.0 make it potential for companies to shortly determine key insights from survey knowledge, enabling quicker and simpler decision-making.”
To be taught extra about Chatmeter’s new Surveys 2.0 answer, go towww.chatmeter.com/options/surveys.
ABOUT CHATMETER
Chatmeteris the multi-location intelligence firm reimagining buyer connections and fame administration via AI-powered deep listening. Chatmeter makes it simple for multi-location manufacturers to drive real-time influence via related insights in vital moments that matter. Chatmeter understands the challenges of multi-location, and omnichannel fame administration, and has created a scaled platform that allows end-to-end visibility for everybody, from native house owners to govt management. With a 93% buyer retention price, Chatmeter is the model fame accomplice of selection throughout the retail, restaurant, healthcare, and monetary companies industries, and extra. For extra data, go towww.chatmeter.com.