Within the Adobe Studying Supervisor use the purge consumer function to take away private identifiable info and studying data of the consumer from Studying Supervisor.
Word: Delete and Purge Person are two totally different options. Whereas a deleted consumer could be restored, all consumer knowledge and studying data related to a purged consumer can’t be restored.
Purge consumer motion can have the next outcomes:
- If a consumer is purged, the hyperlinks in import logs don’t work to keep away from the obtain of previous CSVs and bringing again the consumer knowledge once more into the system.
- If an Writer is purged, his identify is changed by the identify of the Admin who purged that consumer.
- If Instructors are purged, they’re faraway from periods. Admin has to exchange/add instructors for such periods.
- Purging a consumer in Studying Supervisor doesn’t take away the consumer from any exterior purposes (third-party programs or different purposes written by you). Contact exterior software homeowners to get the customers faraway from such purposes.
- If a purged consumer is referred to within the configuration settings of a connector, the connector is disabled. The Admin must reconfigure the connector to renew.
Easy methods to purge customers
Workflow:
- As an Administrator, choose Customers from the left pane. The Inner Customers web page opens.
- Delete the customers you wish to purge. To delete, choose a number of customers utilizing the checkbox. Open the Motion drop-down and choose Delete Person.
- Within the left pane, choose Person Cleanup. The Person Cleanup web page seems with the listing of deleted customers. Use the examine field to pick out the consumer to purge. You may solely purge one consumer at a time.
4. Open the Actions drop-down menu and choose Purge Person.
5. A dialogue field seems in search of affirmation. As soon as purged, all consumer knowledge and studying data related to the chosen consumer are deleted completely.
6. As soon as purged, the motion can’t be undone. To verify, click on Purge.
7. When you affirm and click on Purge, the purge request is accepted.
8. You obtain a notification as soon as the motion is full. A purge request ID can be offered.
9. You may present the Purge request ID to your Account Supervisor to trace the request.