As I replicate on the unbelievable expertise that was Cisco Stay! Melbourne 2024, I’m crammed with inspiration and pleasure from the fervour and engagement that resonated all through each second of the occasion. Being there in particular person jogged my memory of the very important function human connection performs in driving our tech-enabled world ahead.
Highlights from the Keynote
Throughout my keynote, “Go Past,” I highlighted how we empower clients to rework by innovating for the longer term, optimizing for velocity and effectivity, and guaranteeing enterprise resiliency. I shared Cisco’s imaginative and prescient for buyer expertise and emphasised the significance of creating each interplay personalised, proactive, and predictive. If you wish to atone for the CX imaginative and prescient, the replay of the session is now obtainable.
Whereas seeing new applied sciences come to life is thrilling, delivering a tangible return on funding is what actually issues to our clients. At Cisco Buyer Expertise, we’re dedicated to attaining this whereas offering a private and distinctive journey for all our clients.
One of the vital memorable moments for me was celebrating our CX Buyer Hero Award winners on stage. These people embody Cisco CX’s mission in motion, and, as James Turrell shared in his weblog, they have been honored personally in a devoted session on the Cisco Stay CX stand.
As I concluded my keynote, my message was clear: Nothing compares to the magic of human connection. With our huge community of experience, Cisco is devoted to supporting you at each step. Your success is our success, and collectively, we’re able to Go Past.
Taking Centre Stage
One of many key highlights of Cisco Stay Melbourne was taking Centre Stage with my colleague, Carlos Pereira. Collectively, we mentioned how Cisco is accelerating infrastructure modernization and constructing AI execution methods.
With 98% of organizations feeling the urgency to deploy AI however solely 15% being totally outfitted, the necessity for AI-ready infrastructure is essential. Cisco is main the best way with groundbreaking options just like the Digital Engineer in TAC, which boosts buyer satisfaction, and AI-ready information facilities designed for resilience, safety, and productiveness.
From future-proofing workplaces to enabling digital resilience, we’re targeted on delivering actual enterprise outcomes – sooner and extra securely.
Connecting with the Group
It was inspiring to satisfy the Cisco Networking Academy Dream Group at Cisco Stay. Their ardour for studying and dedication is contagious, and I’m assured the talents they’re creating will depart an enduring affect on the tech trade.
Moreover, we marked 20 years of Cisco’s Satisfaction & Allies group – celebrating progress made whereas acknowledging the street forward. Thanks to everybody who participated on this milestone. The range, inclusion, and allyship inside this group make Cisco stronger and extra united.
Replays Accessible Now
For these unable to hitch us in Melbourne or these eager to revisit key moments, replays are actually obtainable. Keynotes, breakout periods, and panels have been made accessible to increase the learnings and insights of Cisco Stay Melbourne to a wider viewers. Discover the APJC replays within the Cisco Stay On-Demand Library at present!
A Heartfelt Thank You
I wish to lengthen my deepest gratitude to everybody who made Cisco Stay Melbourne 2024 an unforgettable occasion. Our clients, companions, audio system, and the Cisco group. Your enthusiasm and presence encourage us to maintain innovating and to maintain “Going Past.”
Thanks for being a part of this journey. I sit up for persevering with our collaboration as we form the way forward for know-how collectively. Please share your highlights from Cisco Stay Melbourne within the feedback. I’d love to listen to them!
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