Taco John’s has partnered with Presto Automation Inc., a supplier of AI and automation know-how for eating places, and Qu to pilot a voice-based drive-thru ordering system referred to as Presto Voice at choose Taco John’s areas, in accordance with a press launch.
Presto Voice goals to enhance effectivity and buyer expertise by automating order taking. This frees up workers to deal with different duties and probably reduces labor prices. The system may also counsel upsells to spice up income.
“Taco John’s and Qu have been distinctive companions for Presto as a result of they perceive that the know-how behind Presto Voice may be seamlessly coupled with a restaurant’s present know-how stack to drive operational efficiencies and enhance the visitor expertise,” Gee Lefevre, Interim CEO at Presto, stated within the press launch.
The preliminary pilot launched in April 2024 at a Taco John’s location in Minnesota. Optimistic outcomes have led to a deliberate enlargement to a second location in Wyoming, Taco John’s residence state, by August 2024.
“Preliminary check outcomes have been very optimistic,” Ryan Baune, VP for know-how at Taco John’s, added within the press launch. “We’re seeing enhancements round pace of service, order accuracy, and a rise in common ticket measurement primarily pushed by upsell attachment.”
Taco John’s plans to combine Presto Voice additional into its know-how roadmap. The collaboration with Presto and Qu permits for real-time order show on kitchen screens immediately from the voice assistant.
“As Taco John’s seems to the long run, Presto Voice is a pure match to our know-how roadmap. Presto and Qu’s improvement throughout this course of has unlocked the power for orders being taken by the Voice AI assistant to point out up in real-time on the kitchen screens,” Steve Smyth, director of restaurant know-how at Taco John’s, stated within the press launch.
“Qu is designed from the bottom as much as assist strong, bi-directional, AI-powered integrations, assembly the stringent pace and buyer expertise necessities obligatory for a first-class voice AI answer like Presto Voice,” Brian Crum, VP of product at Qu, famous. “The pilot part with Taco John’s showcases how our collaborative efforts delivered an built-in and scalable answer. By enabling Voice AI natively inside Qu’s unified commerce platform, we eradicate the necessity for bolt-on or redundant interfaces, seamlessly incorporating AI into the order-taking and making course of. We’re thrilled to see this improvement come to life, enabling Taco John’s to leverage the advantages of AI of their eating places.”
Taco John’s has practically 400 franchised and operated eating places in 23 states. Following the pilot part, Taco John’s intends to broaden Presto Voice to franchised areas later this yr.