Taco John’s, a nationwide Mexican fast-food chain with over 400 areas, has partnered with Flybuy, a location expertise platform, to introduce a first-of-its-kind location-based order firing system, in keeping with a press launch.
This integration streamlines the order success course of by mechanically sending orders to the kitchen when the shopper nears the restaurant. The expertise goals to simplify kitchen operations, scale back wait instances, and ship more energizing meals, finally boosting buyer satisfaction and repeat enterprise.
“Optimizing the visitor expertise by personalization, whereas driving cell app engagement is continually prime of thoughts for our model. We need to present the absolute best expertise for all visitors, together with our Larger Bolder Reward members,” Korey Love Taylor, director of digital engagement at Taco John’s, mentioned within the launch. “Flybuy enhances our loyalty member expertise whereas maintaining consumer privateness entrance of thoughts.”
Flybuy’s location expertise predicts a buyer’s arrival time, permitting the kitchen to arrange meals for optimum freshness upon arrival. As soon as a buyer is inside proximity, the order is mechanically transmitted to the Kitchen Show System, notifying workers to start preparation. Taco John’s studies a ten% lower in DoorDash avoidable wait instances since implementing the system.
“We’re excited to work with Flybuy, as their modern expertise enhances our dedication to offering distinctive service and high-quality meals to our visitors,” Ryan Baune, vp of expertise at Taco John’s, mentioned within the launch. “We now have insights as to when our visitors and supply drivers are exhibiting up for his or her order, which permits our staff to offer quick hand-offs, enhance order accuracy, scale back remakes, and finally drive repeat enterprise.”
“When a model prioritizes the shopper expertise like Taco John’s does, it creates a rising base of loyal prospects,” Alonso Vargas, SVP of product at Flybuy, mentioned within the launch. “At Flybuy, we give attention to optimizing efficiencies inside current tech stacks to unlock the complete potential of a restaurant’s operations in an effort to create that magic second with prospects. We’re delighted to work with the staff at Taco John’s to do precisely that and take their pickup, drive-thru, and supply enterprise to the subsequent stage.”