Black Hat USA 2024: SOC within the NOC


The Black Hat Community Operations Heart (NOC) offers a high-security, high-availability community in probably the most demanding environments on the planet: the Black Hat occasion.

The NOC companions are chosen by Black Hat, with Arista, Cisco, Corelight, Lumen, NetWitness and Palo Alto Networks delivering from Las Vegas this yr. Cisco is the official Area Title Service, Malware Evaluation and Cell System Administration supplier. The Meraki staff is writing a weblog in regards to the experiences in defending and managing the Black Hat cell units.

The companions additionally present built-in safety, visibility and automation: a Safety Operations Heart (SOC) contained in the NOC, with Grifter ‘Niel Wyler’ and Bart Stump because the leaders.

Integration is essential to success within the SOC of the NOC. At every convention, now we have a hack-a-thon to create, show, check, enhance and at last put into manufacturing new or improved integrations. To be a NOC accomplice, you have to be keen to collaborate, share Automated Programming Interface (API) keys and documentation, and are available collectively (whilst market opponents) to safe the convention for the great of the attendees.

Promotional banner for the Black Hat Network Operations Center, showing a map of all of the Black Hat USA 2024 SOC Integrations

XDR integrations

Cisco joined the Black Hat NOC in 2016, when requested to supply automated malware evaluation with Risk Grid. The Cisco contributions to the community and safety operations advanced, with the wants of the client, to incorporate extra elements of the Cisco Safety Cloud:

The NOC leaders allowed Cisco (and the opposite NOC companions) to herald further software program to make our inside work extra environment friendly and have better visibility. Nevertheless, Cisco shouldn’t be the official supplier for Prolonged Detection & Response (XDR), Community Detection & Response or Collaboration.

  • Cisco XDR: Community Site visitors Visibility and Risk Detection/Risk Looking/Risk Intelligence Enrichment/Government Dashboards/Automation
  • Cisco Webex: Incident notification and staff collaboration

The Cisco XDR command middle dashboard tiles made it straightforward to see the standing of every of the related Cisco Safety applied sciences, the general menace panorama and the standing of community availability as monitored by ThousandEyes brokers.

Under are the Cisco XDR integrations for Black Hat USA, empowering analysts to research Indicators of Compromise (IOC) in a short time, with one search. We recognize alphaMountain.ai, Pulsedive and Recorded Future donating full licenses to the Black Hat USA 2024 NOC. Additionally, take a look at the weblog on XDR turning one yr outdated and the affect of Black Hat occasions.

One of many new integrations this yr was with a utility written by considered one of our SOC staff members. Each safety skilled — particularly SOC analysts and responders — have a collection of “fast lookup” type instruments that they use to reply numerous questions on artifacts in an investigation. Shodan is a good instance; “given an IP deal with, what companies is that IP offering, and what software program are they utilizing to supply it?”. Paste the IP into Shodan, and you’ll possible get your reply. With the Shodan integration in XDR, you don’t even have to repeat and paste — simply click on the IP after which within the drop down menu, click on the Shodan hyperlink. However there are a whole bunch of such instruments…

Screenshot of the integration server template

Ben took one of many integration server templates that Cisco Safety printed on Github and modified it to our wants. He then hosted it on his cloud supplier of selection, added it to our XDR configuration and will add these easy pivots to XDR on the fly. A easy edit of a textual content file on the server and we may soar from any observable to any new related reference web site that anybody had prompt.

Cisco XDR is constructed on the beliefs of an open integration framework, with printed information fashions, API specs and pattern code accessible to be modified or used as examples/tutorials (together with precise tutorials at DevNet). This dedication to extensibility permits for modifications such because the above with out requiring any motion from the XDR improvement or product groups, permitting clients to tailor XDR to their distinctive wants.

For instance, an IP tried <AndroxGh0st> Scanning Site visitors towards the Registration Server, blocked by the Palo Alto Networks firewall.

Investigation of the IP confirmed: It was identified malicious.

Screenshot of the IP that was identified as malicious

Additionally, the geo location is in RU and identified affiliated domains. With this info, the NOC management permitted the shunning of the IP.

Screenshot of the Cisco Umbrella page showing the geolocation of the IP address to be originating from RU

XDR: Asset visibility

By: Ben Greenbaum

Screenshot of insights from the Meraki Systems Manager

Because the Black Hat community evolves, completely different distributors are given alternatives to deliver their merchandise into the toolbox. On account of this ongoing biking, we didn’t have entry to the depth of intelligence beforehand offered by deployment of a Meraki wi-fi infrastructure. Nevertheless, because of the functionality constructed into XDR Asset Insights to add a customized CSV file of belongings, we have been capable of simply operationalize identified community topography into investigative and response operations.

One of many distinctive challenges of the Black Hat atmosphere is how completely different it’s from a “regular” buyer’s manufacturing community. We have now a number of hundred units whose safety is our major objective, however tens of hundreds of unmanaged (and sometimes hostile) units within the native community which we wish to shield from one another and shield the surface world from. This distinctive association very a lot drives residence the worth that an EDR brings to an XDR resolution. With out good endpoint visibility, the problem is much better. The good thing about an open XDR method that isn’t an evolution of an current EDR providing is that it may be considered one of a number of EDRs, however “one” is preferable to none.

Malware Analytics

By: Ben Greenbaum

Cisco Malware Analytics (previously Risk Grid) was once more used because the backend file evaluation and malware detection engine. We supported our companions from CoreLight and Netwitness, with evaluation of information pulled from clear textual content (convention attendee) and choose encrypted classes (vital infrastructure).

Screenshot of the Secure Malware Analytics dashboard

As standard, the information present in clear textual content communications have been an excellent indicator of what sorts of data might be anticipated to be leaked by a crowd of safety professionals, and this yr the end result rated a stable “much less terrible.” Probably spicy content material included numerous PII (names, employers, positions, electronic mail addresses, and many others.) from Black Hat receipts and some company electronic mail attachments. 

And whereas Umbrella did alert us to some wandering infections phoning residence, we will say that at the least no malware was transferred…within the clear.

By: Aditya Sankar

Cisco XDR features a built-in automation functionality referred to as XDR automation. If in case you have heard of Safety Orchestration Automation Response (SOAR), Cisco XDR has the complete suite of SOAR options. That features the flexibility to drag-and-drop prebuilt code blocks in a specific sequence to create a customized workflow, executing arbitrary API calls to function one-click response actions and creating guidelines to set off workflows based mostly off a schedule or another standards.

We have now been utilizing XDR Automate at Black Hat for 3 years to enhance the Cisco companies to our joint buyer, Black Hat, and have applied quite a lot of use instances. Nevertheless, this has usually required fairly a little bit of time to be taught APIs and create a totally customized workflow. With the most recent XDR Automation Alternate, the Alternate web page is used to search out, view, set up and uninstall pre-written workflows which have been launched or permitted by Cisco engineers and content material suppliers. Workflows authored by the group have handed a fundamental high quality test and are supported by the Cisco DevNet Group on a best-effort foundation. The Exchanges helps allow collaboration between workflow creators and moreover reduces the time it takes for a person to expertise worth from XDR automation.

Shout out to Ivan Berlinson, who wrote a workflow to tug menace logs from the Palo Alto Networks API and create Incidents in Cisco XDR. Since Ivan was sort sufficient to publish the workflow to the Alternate, it was extraordinarily straightforward to import the workflow and get it operational. Putting in a workflow from the trade is basically like strolling via a configuration wizard. It features a description of what the workflow does, the required targets and variables, in addition to a contact individual for assist. Here’s what the workflow seems to be like within the Alternate simply earlier than set up.

Screenshot of the Palo Alto Networks Firewall incident displayed in Cisco XDR.

This workflow requires Automation distant, on-premises digital machine deployed over ESXi to make sure correct connectivity to the Palo Alto Panorama equipment. Shoutout to Matt Vander Horst who helped with the vCenter required to deploy the Automation distant equipment. The Alternate prompts the person to supply values for the required variables and choose the suitable on-premises goal.

Screenshot of the workflow installation screen

Then the workflow is put in and scheduled to run each quarter-hour through an automation rule.

Screenshot of the Palo Alto Networks Firewall incident in Cisco XDR

This workflow makes use of the PAN-OS XML API to question for menace logs at this path <?sort=log&log-type=menace&nlogs=50>. This kicks off a search job. As soon as the search job is finished, the workflow retrieves the outcomes and begins parsing the menace logs. A Cisco Risk Intelligence Mannequin (CTIM) sighting is created for every particular person menace log and grouped collectively by inside host IP. Subsequent, a CTIM indicator with the outline of the menace log and a relationship to the corresponding sighting are each created. Lastly, an incident bundle is created with the sighting, relationship and indicator entities and posted to the XDR API. The workflow has logic inbuilt to test for duplicate incidents and current indicators.

Screenshot of the Palo Alto Firewall search query

Here’s what one of many incidents that was created from this automation workflow seems to be like in Cisco XDR. This gave us as analysts within the SOC an incredible start line for an investigation.

Screenshot of the HTTP Director Traversal Vulnerability in Cisco XDR

These Palo Alto Community menace logs point out a listing traversal assault that goals to entry information and directories which can be saved exterior the net root folder. PAN Firewall alerts on listing traversal and accessing </and many others/passwd> from supply IP 192.168.130.86 on basic attendee Wi-Fi to vacation spot IP <104[.]198.XXX.2XX>, which resolves to < yXXXXis[.]occasion>. This area is marked as suspicious by a number of menace intelligence sources and has a medium threat rating of 72 in Cisco Umbrella. The host then proceeded to obtain information from <file://var/run/secrets and techniques/> host with fundamental authentication within the HTTP POST header. This exercise was then correlated to comparable classroom exercise, however the host MAC deal with was not seen in any lecture rooms.

Screenshot of the location data and host MAC address in Cisco Umbrella
Screenshot of the risk score

The vacation spot IP exhibits unknown with XDR menace intelligence, however the area it resolves to appears to be suspicious and it’s hosted within the Russian Federation, as seen within the Umbrella console. Listed here are further particulars offered by the Corelight staff in our energetic Risk Looking Slack chanel: HTTP POST exercise to the vacation spot in query exhibits a fundamental authentication token that decodes to <admin:p034BHUSA43op> which does seem like it’s getting used for Black Hat coaching because it says BHUSA within the password. Nevertheless, this supply host’s MAC deal with was not seen in any lecture rooms, solely on the overall Wi-Fi.

Screenshot of the MAC information
Screenshot of the results served

We did discover the host making comparable queries like <uri = /token$/ uri=/kubernetes/>, which have been seen within the Superior Infrastructure Hacking class, however it’s not sufficient to attribute this exercise to a category. Anyhow, this conduct usually shouldn’t be seen on the overall Wi-Fi. On this state of affairs, we didn’t take any motion of blocking the vacation spot IP or forcing a captive portal for host IP for the reason that Black Hat community goals to observe for assault and abuse, however not block malicious visitors.

Ivan Berlison additionally offered one other workflow to provide an XDR Incident when a file is convicted in Cisco Safe Malware analytics. Corelight, in addition to NetWitness, carve information off the community and submit them to be detonated in Safe Malware Analytics. Here’s what the XDR incident seems to be like when a file with a menace rating above 90 is seen:

Screenshot of Secure Malware Analytics: Malicious Detection as displayed in Cisco XDR

We had an exquisite time innovating and investigating at Black Hat USA 2024! The XDR automation trade was an enormous assist in including extra automation capabilities with very minimal customized work. Take a look at AJ Shipley’s weblog on how utilizing Cisco XDR at Black Hat has accelerated our open ecosystem. We’ll be again once more subsequent yr, so lengthy Black Hat!

Splunk Assault Analyzer (SAA)

By: Ryan MacLennan

Splunk Assault Analyzer (SAA) is a brand new addition to our deployment. As it’s possible you’ll know, Cisco acquired Splunk this yr. Due to this new acquisition we labored with our counterparts in Splunk to get their SAA product provisioned for our use at Black Hat. SAA is a file and URL evaluation platform much like Safe Malware Analytics. SAA makes use of a complicated set of standards to find out which engine could be greatest fitted to evaluation — like internet analyzer, static file evaluation, electronic mail analyzer, signature engines and/or the sandbox. Whereas the product is able to dynamic and static evaluation, we selected to do solely static evaluation for our use at Black Hat.

What is actually highly effective in regards to the evaluation of SAA is its assault chain following functionality: The flexibility to intelligently decide how a human would click on on objects in a webpage. It’ll observe hyperlinks, obtain information and analyze further indicators from community connections, identified malicious information, an unknown malicious file that’s analyzed on the fly, phishing domains and extra. It’ll observe a logical circulation like a human to find out the trail to compromise. This was attention-grabbing to see in our surroundings because it confirmed the trail from a file, the hyperlinks present in it, to completely different web sites, and every step of the trail had a screenshot for us to observe alongside.

For instance, now we have a PDF that was submitted to SAA. It discovered hyperlinks within the file and adopted them to see if they might result in one thing malicious. I’ve blocked out a lot of the URLs, however we will see the way it went via the PDF information and clicked on the hyperlinks to search out out the place it could go.

Screenshot from the SAA Attack Analyzer

After SAA did its factor, we may take a look at the file in query and the screenshots that it took. We discovered that this file was the information utilized in a coaching room and every hyperlink was a reference to an article, a coaching useful resource (self-hosted and official), or different informational assets a scholar may have.

We have been in a position so as to add this integration with the assistance of our accomplice Corelight. We talked to them on day one they usually have been excited to get a brand new integration developed with SAA. Just a few hours later, we had an integration with them. This was a tremendous instance of how all of us come collectively to make the NOC higher at Black Hat yearly.

Umbrella DNS

By: Christian Clasen and Justin Murphy

If in case you have learn the earlier Black Hat NOC/SOC studies, you understand that in 2023, we made a change to the DNS design. In prior conferences, we assigned inside forwarders to shoppers through DHCP, however didn’t power their use. Basically, attendees may use any DNS resolvers they selected, and we didn’t intervene. The change we applied was to start forcibly redirecting DNS visitors to the on-premises DNS forwarders. You possibly can see within the statistics above that this alteration brought on a big soar in queries processed by Cisco Umbrella — from 54.4 million to 79.3 million.

The steep improve in question depend was not surprising. What was surprising, nevertheless, was a lower in question depend between 2023 and 2024. Whereas we don’t know the exact reason for this drop, we do have some theories and methods we will check them going ahead.

One attainable rationalization is the prevalence of encrypted DNS protocols. Lately, the business has turned its consideration to the privateness, integrity and authenticity issues inherent within the plain-text DNS protocol. To unravel a few of these points, “last-mile” encryption has grow to be a favourite of OS and browser distributors. DNS-over-HTTPS (DoH) and DNS-over-TLS (DoT) are solely a few the most well-liked methods to encrypt DNS between the consumer and the recursive resolver.

Detecting all encrypted DNS might be tough and counting the queries not possible. It is because TCP is the chosen transport for DoH and DoT, and this enables the consumer to pipeline a number of queries over one long-lived TCP and TLS session. However what we will usually discover are the “bootstrap” plain-text DNS queries that allow to consumer to search out the encrypted DNS server. By operating a report in Umbrella for the class “DoH and DoT”, we will get a deal with on the most well-liked of those companies:

Screenshot of the most popular DoH and DoT services

The entry for <dns.google> is most definitely indicative of Android cell units who use this DoT resolver by default. The depend of queries for that individual service is prone to be larger as a result of the classes on these units are identified to be short-lived if queries aren’t frequent sufficient.

On this report, we additionally see “canary” domains akin to <canary.masks.icloud.com> and <use-application-dns.internet>. The latter area is utilized by Firefox to detect when it ought to fall again to unencrypted DNS on the community. Extra particulars on how Umbrella interacts with these is written up within the Umbrella assist article for internet browsers and DoH default.

Going ahead, we’ll observe the statistics of those protocols on the convention networks and see what different info we will collect utilizing the complete packet seize capabilities of our companions and the menace looking capabilities of Cisco XDR. You possibly can anticipate this matter to be expanded on within the subsequent convention report.

One of many major causes to at the least monitor DNS is to grasp traits and the way the community at Black Hat is getting used from a excessive degree. There are numerous insights that may be gained from forcing DNS via a centralized service with intelligence. DNS queries exist for locations that host every little thing from Malware, Crypto Mining and Phishing to content material classes like Social Media, Finance and Unlawful Actions. Moreover, these domains might be categorized into particular purposes as effectively. With the App Discovery report in Umbrella, these domains are grouped by utility, figuring out the potential use of hundreds of purposes. This might be internet apps or different desktop/cell apps.

As all the time, we proceed to see an increase in app utilization at Black Hat:

  • BHUSA 2019: ~3,600
  • BHUSA 2021: ~2,600
  • BHUSA 2022: ~6,300
  • BHUSA 2023: ~7,500
  • BHUSA 2024: ~9,300
Screenshot of a graph showing app category and risk at Black Hat USA
Total Most Common App Classes

This yr there was one stand out Software Class that has been rising in recognition: Generative AI. It’ll possible be no shock that there are extra attendees and their instruments utilizing Generative AI. We have now gone from seeing it as a footnote in logs to reporting it at RSAC 2024, as we noticed 80 completely different Generative AI instruments getting used.

Evaluate this to Black Hat 2024, just some months later, the place the full quantity has jumped to 194.

Black Hat USA 2024

This doesn’t seem like only a distinction in conferences, however somewhat a rising pattern and acceptance of those instruments.

Community Assurance

By: Adam Kilgore, Shimei Cridlig, Shannon Wellington and Justin Murphy

The ThousandEyes deployment launched at Black Hat USA 2023 one yr in the past. At that convention, we spent many lengthy shifts creating the configurations, design, and procedures that fashioned the idea for our convention protection. The deployment was additional improved and streamlined at Black Hat London and Black Hat Asia. At this yr’s Black Hat USA 2024, we have been able to increase our protection considerably whereas persevering with to refine our procedures.

New {hardware}

We added 20 Orange Pi units at Black Hat 2024, along with the 8 Raspberry Pi units we deployed in 2023. We’re nonetheless effectively in need of the proverbial thousand eyes, however 28 is much more than 8. We deployed our new fleet of Orange Pi units to observe the wi-fi community, whereas the outdated Raspberry Pi units have been used for wired monitoring of Registration, the NOC and core community units.

Orange Pi configuration

Man working at a table in a conference room; the table is completely covered in cords and power strips.
Our setup desk for preliminary deployment

Mike Spicer put in loads of time to develop new configuration and deployment procedures for the Orange Pi units earlier than the convention. We have been in a position to make use of a script and a small native community to configure every Orange Pi with a particular SSID and PSK. As soon as the Pi units have been configured and the goal entry factors have been deployed, every Pi was walked to its goal coaching room the place it could robotically connect with the entry level (AP) on bootup and start operating its scheduled monitoring checks.

Even with the scripting and automation, the configuration stage nonetheless resulted in a mass of wires (pictured above). Deploying the Pi units resulted in additional strolling than the typical attendee would expertise in a convention (not pictured).

Expanded wi-fi protection

Screenshot of the dashboard showing monitored agents during briefings
A dashboard of monitored brokers throughout briefings

With the extra brokers, we have been capable of deploy to extra Black Hat coaching rooms. The expanded visibility allowed us to catch extra issues earlier than the coaching rooms went stay, together with a misconfigured PSK, an SSID that wasn’t broadcasting and an SSID that broadcast however didn’t have web connectivity. We’d like to have an agent for every coaching room for full visibility and validation heading into the convention, however we’re proud of what we caught and the extra confidence the brokers offered heading into the coaching days.

Because the convention shifted from trainings to the briefing days, we shifted our protection from the biggest coaching classes to giant briefing rooms and heavy-traffic areas like the doorway and Enterprise Corridor. Whereas we nonetheless needed to make robust strategic choices about what to cowl and what to not cowl, we have been nonetheless capable of unfold brokers throughout every ground for basic visibility.

Troubleshooting

Our experiences over the previous three conferences had produced well-established troubleshooting procedures and paperwork for the Raspberry Pi units, however the Orange Pi devicess offered recent challenges. We had round 25% of our deployed Orange Pi units require troubleshooting in the course of the first 24 hours after deployment, a regarding price. Log evaluation revealed the wi-fi NIC turning into disconnected and the USB coming into a disconnect loop (the wi-fi NIC is related through USB on the Orange Pi units). The issues with the wi-fi NIC and USB result in a recurring ThousandEyes agent core information — a tough set of issues.

Nevertheless, these points turned out to be remoted somewhat than widespread, and by the tip of the convention we had a full wi-fi deployment that was staying up all day and in a single day as effectively. For what turned out to be remoted wi-fi issues, we developed troubleshooting procedures and documentation.

Automated ticketing

A brand new ticketing system was rolled out at this convention that might create tickets in Slack based mostly on ThousandEyes information or reported points. Under is a ticket created based mostly on TE alerts for a particular convention room in the course of the first morning of briefings.

Screenshot of a ticket generated from latency reporting
A ticket generated from ThousandEyes latency reporting

The dashboards in ThousandEyes allowed us to supply fast visible info that confirmed which convention rooms have been experiencing the worst latency, alongside a comparability of latency throughout reporting rooms.

Screenshot from the ticket showing high latency
A screenshot uploaded to the ticket, exhibiting latency within the reported room

The automated studies behind every dashboard entry offered extra granular info, together with visitors path and the latency alongside every leg within the visitors path.

Screenshot showing latency in the default gateway
A screenshot uploaded to the ticket that exhibits thelatency to the default gateway

The brand new ticketing system allowed screenshots like those above to be aggregated within the ticket for staff communication and document maintaining.

Troubleshooting WorkflowOn 08/06/2024 at 15:00, we noticed excessive latency to our Inside Umbrella DNS check from the South Seas D Hallway and Enterprise Corridor Brokers. Notice that the hyperlinks to the investigation views are offered as hyperlinks.

Screenshot of the ThousandEyes Latency Dashboard

To slender down the view, we used a dashboard filter to deal with the 2 Brokers.

Screenshot of the cloud and enterprise agents

This confirmed the excessive latency noticed by the 2 Brokers prolonged throughout a number of checks.

Screenshot of the different agents suffering latency

From right here, we drilled down on every check to test the person check outcomes.

Inside this view, we chosen a number of checks operating on each Brokers and in contrast the outcomes.

Screenshot of selecting multiple test running on both agents

We noticed that there was a latency spike reported by each Brokers.

Screenshot of the latency spikes reported by both agents

To know the reason for the excessive latency, we drilled right down to Path Visualization.

Screenshot of the path visualization

We observed the excessive hyperlink delay between the Agent to its gateway. This means a problem both between the consumer and AP or between the AP and the server room with the router.

Screenshot of the link delay between the agent and its gateway

To substantiate the reason for the latency, we visited South Seas D. We ran further checks to substantiate that the connection expertise match with the outcomes reported by the Agent. Reviewing the room and topology diagrams additional, we discovered that the AP masking South Seas D was positioned in an adjoining room, and was broadcasting two SSIDs — one for the room it was positioned in, and the opposite for South Seas D. The mixture of the AP placement, the AP servicing two rooms, and the attendee quantity in South Seas D mixed to provide the latency noticed by the Agent. These findings have been shared with the wi-fi staff.

Cell gadget administration at Black Hat: The position of Meraki Programs Supervisor

By: Dalton Ross

The Black Hat cybersecurity occasion in Las Vegas is famend for its cutting-edge know-how and seamless attendee expertise. A vital element of this success lies in efficient cell gadget administration (MDM). Since Black Hat USA 2021, we leveraged Cisco Meraki Programs Supervisor (SM) to deal with quite a lot of duties essential to the occasion’s operations. Under is an in depth take a look at how the Meraki SM was deployed and the challenges confronted alongside the best way.

Important roles of cell units at Black Hat

Cell units have been pivotal in a number of key areas:

  1. Registration Kiosk iPad Units (~50 Units): Used at registration kiosks to streamline the attendee check-in course of, the place attendees scan a QR code for immediate badge printing
  2. Session Scanning iPad Units (~75 Units): Deployed throughout Black Hat classes to scan registered attendees into every session
  3. Lead Retrieval Units (~800 Units): A considerable variety of units have been utilized on the present ground cubicles to swiftly gather sales space customer contact information
Man working on a collection of iPhones at a table

Deliberate deployment for Meraki Programs Supervisor

To make sure a clean deployment, our technique included a number of key steps:

  1. Pre-State with Apple Automated System Enrollment (ADE): Earlier than cargo to the occasion location, all units have been pre-staged utilizing ADE. This allowed units to be configured with a identified SSID for sooner deployment on web site.
  2. Segregated Transport: Units have been to be shipped in three distinct groupings, every akin to one of many roles. This aimed to facilitate swift deployment upon arrival.
  3. Dashboard Script for Function Affiliation: A customized dashboard script was ready to leverage the Meraki Dashboard API and simply affiliate enrolled units with their respective roles.
  4. Automated Configuration Obtain: As soon as powered up, units have been anticipated to robotically obtain any essential configurations or apps associated to their position, making them prepared for rapid deployment.
  5. Well being Monitoring with Cisco ThousandEyes: ThousandEyes brokers have been to be deployed all through the venue to log SM well being at completely different occasion areas.
  6. Submit-Occasion Manufacturing facility Reset: After the occasion, all units have been to be manufacturing facility erased earlier than being returned.
Screenshot of a group of people in a conference room configuring devices

Challenges and workarounds

As in life, challenges arose that required fast pondering and adaptation:

  • Software Record Modifications: A final-minute change to the appliance record for session scanning units was required. Though we initially deliberate to have all configurations prepared beforehand, this surprising change was effectively managed utilizing the Programs Supervisor with just some clicks.
  • ThousandEyes Agent Limitations: Since ThousandEyes brokers have been beta SM shoppers, they couldn’t precisely collect connectivity information. This was an anticipated conduct, nevertheless it posed a problem for efficient monitoring. To beat this, NOC members from Cisco ThousandEyes and Cisco Meraki collaborated to hack collectively a proof of idea. By arduous work and several other iterations, we configured the ThousandEyes brokers to simulate gadget check-in visitors, mimicking legitimate SM shoppers.
Black Hat checkin stations

Deploying Meraki Programs Supervisor at Black Hat was an intricate however rewarding endeavor. Regardless of dealing with challenges, our staff demonstrated agility and innovation, guaranteeing the occasion’s operations ran easily. The expertise underscored the significance of flexibility and fast downside fixing in managing large-scale occasions.

By leveraging superior MDM options like Meraki Programs Supervisor, we have been capable of present a seamless expertise for attendees and exhibitors alike, showcasing the facility of know-how in occasion administration.


We’re happy with the collaboration of the Cisco staff and the NOC companions. Black Hat Europe can be December 9-12, 2024 on the London eXcel Centre.

The Black Hat team poses together in the conference center lobby

Acknowledgements

Thanks to the Cisco NOC staff:

  • Cisco Safe: Christian Clasen, Matt Vander Horst, Aditya Sankar, Ben Greenbaum, Ryan Maclennan, Adam Kilgore, Shimei Cridlig, Shannon Wellington and Justin Murphy, with distant assist by Jessica (Bair) Oppenheimer
  • Meraki Programs Supervisor: Dalton Ross, with distant assist by Paul Fidler and Connor Laughlin. Search for their report on The Meraki Weblog.

Additionally, to our NOC companions:

  • NetWitness (particularly Alessandro Zatti)
  • Palo Alto Networks (particularly Jason Reverri and James Holland)
  • Corelight (particularly Dustin Lee)
  • Arista (particularly Jonathan Smith)
  • Lumen and the whole Black Hat/Informa Tech workers (particularly Grifter ‘Neil Wyler,’ Bart Stump, Steve Fink, James Pope, Mike Spicer, Sandy Wenzel, Heather Williams, Jess Stafford and Steve Oldenbourg)

About Black Hat

Black Hat is the cybersecurity business’s most established and in-depth safety occasion collection. Based in 1997, these annual, multi-day occasions present attendees with the most recent in cybersecurity analysis, improvement, and traits. Pushed by the wants of the group, Black Hat occasions showcase content material immediately from the group via Briefings shows, Trainings programs, Summits, and extra. Because the occasion collection the place all profession ranges and tutorial disciplines convene to collaborate, community, and talk about the cybersecurity subjects that matter most to them, attendees can discover Black Hat occasions in america, Canada, Europe, Center East and Africa and Asia.

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