Checkmate, a restaurant ordering options supplier, has acquired VoiceBite, a voice AI firm.
Checkmate, a restaurant ordering options supplier, has acquired VoiceBite, a voice AI firm, in line with a press launch.
Fueled by Massive Language Fashions (LLMs), the VoiceBite answer is designed to make use of a restaurant’s present cellphone quantity and to combine with the purpose of gross sales system with a plug-and-play set up that doesn’t require employees coaching.
VoiceBite expertise options embrace a customizable sensible upselling characteristic, context consciousness, help for multilingual human voices, help for pure speech cadence and interruptions, textual content ordering/fee, and 24/7 hands-on help.
“Buying VoiceBite permits us to offer a very unified ordering expertise for our restaurant companions,” Mike Bell, chief of technique at Checkmate, stated within the launch. “By integrating voice AI capabilities straight into our platform, eating places can now supply seamless cellphone ordering and drive-thru (coming This fall 2024) alongside their different digital channels. This improves operational effectivity whereas delivering the distinctive service that retains clients coming again.”
“We’re thrilled to hitch Checkmate and mix our superior voice AI ordering with their options and integrations,” Robert Nessler, founder and CEO at VoiceBite, stated within the launch. “After collaborating with their workforce, we realized coming collectively would enable us to ship exponentially extra worth by seamless, conversational AI ordering throughout all channels. This unification will quickly speed up voice AI improvement for eating places.”