Psychological well being companies are more and more leveraging progressive instruments and platforms to help suppliers and the recipients of care. Headspace, a pacesetter in psychological well being options, selected Litmos as a studying answer, with the objective of streamlining its coaching and compliance applications. In doing so, Headspace considerably enhanced its service supply and inner operations. To discover how Headspace seamlessly transitioned from their outdated LMS to Litmos, learn their story.
The Problem: Merging Techniques for Unified Coaching
The merger of Ginger and Headspace in 2021 introduced collectively two giants within the psychological well being area, every with its personal studying administration system. Ginger was utilizing Litmos, whereas Headspace had carried out KnowBe4. The problem was to unify these methods with out disrupting ongoing coaching applications and compliance processes.
The Resolution: Seamless Integration with Litmos
Headspace selected Litmos as their consolidated platform for a number of compelling causes. The transition allowed Headspace to keep up continuity of their coaching applications, enabling staff to choose up proper the place they left off. This seamless integration prevented coaching fatigue and prioritized up-to-date compliance coaching, with automated learner renewals timed completely on completion anniversary dates.
Bryan Wong, Safety & Compliance Analyst at Headspace, highlighted the benefit of deploying and managing coaching with Litmos. “With solely 10 admins globally at Headspace, Litmos’ automation options has allowed us to maneuver away from manually assigning studying paths and programs, making it simpler on our admins.”
Complete Coaching Throughout the Board
At present, Headspace makes use of Litmos for a wide selection of coaching wants throughout the group. This consists of compliance coaching on GDPR, CCPA, and HIPAA; authorized coaching on healthcare fraud and the Overseas Corrupt Practices Act; in addition to programs on Variety and Inclusion, and different Human Sources subjects. Customized firm coaching on privateness, safety, and incident administration can also be carried out by Litmos.
Using Litmos’s pre-built content material has been significantly helpful, saving a mean of 40 hours per course. This effectivity permits Headspace to waste much less time on logistics, and focus extra on its core mission: offering top-tier psychological well being help.
Impactful Outcomes: Enhanced Compliance and Safety Consciousness
The adoption of Litmos has had a tangible impression on Headspace’s operations. The platform has performed a vital position in Headspace reaching HITRUST certification and sustaining SOC2 compliance, important elements for a healthcare supplier dealing with delicate info.
Staff have turn out to be extra educated about safety protocols, evidenced by a 50% enhance in notifications associated to phishing and different safety threats. The escalation options of Litmos have additionally improved compliance completion charges, by enabling managers to trace and make sure the completion of coaching assignments.
Wanting Forward: Increasing Coaching Capabilities
Headspace isn’t resting on its laurels. In 2024, they plan to increase their use of Litmos by incorporating instructor-led coaching (ILT). This may additional improve their coaching capabilities, bridging the hole between stay periods on Zoom and recording coaching compliance on Litmos.
Conclusion
Headspace’s transition to Litmos exemplifies how know-how may be leveraged to reinforce the effectivity and effectiveness of psychological well being companies. By streamlining coaching and compliance, Headspace can give attention to what it does finest: serving to individuals obtain higher psychological well being.
For organizations trying to improve their coaching applications and compliance administration, Litmos presents a sturdy, scalable answer. Uncover how Litmos can remodel your coaching and compliance efforts. Request a free demo at the moment and see the distinction for your self.