Papa Johns’ Dough & Levels program provides worker free education


Papa Johns provides its workers free training via its Dough & Levels program. Workers can earn an affiliate’s, bachelor’s or grasp’s diploma without spending a dime.

Papa Johns provides a novel profit program referred to as Dough & Levels that helps workers pursue greater training without charge. Geared toward decreasing pupil mortgage debt, Dough & Levels covers tuition, books and charges for affiliate’s, bachelor’s, and even grasp’s levels.

Eligible workers who work a minimum of 10 hours per week and have been with Papa Johns for 60 days can select from a wide range of on-line applications supplied via companion universities. This profit extends to company staff members in addition to these working in franchised shops.

Papa Johns sees Dough & Levels as an funding in its workers’ futures, permitting them to realize new expertise and doubtlessly advance their careers. This system additionally fosters a constructive work surroundings by demonstrating the corporate’s dedication to its staff members’ well-being. With rising faculty prices, Dough & Levels provides a lovely perk for these searching for to additional their training with out the monetary burden.

Pizza Market talked to Papa Johns’ Chief Individuals and Variety Officer Elias Reyna by e-mail to study extra concerning the Dough & Levels program and the way it advantages each the corporate and its workers.

Q: What’s the Dough & Levels program, and why was it launched?

A: Launched in 2019, Dough & Levels is a signature Papa Johns program that allows staff members – from frontline restaurant staff members working as few as 10 hours per week to full-time company hub staff members – to attain their instructional targets whereas advancing their careers. Delivering on Papa Johns “Individuals First” worth, Dough & Levels invests in staff members to allow them to proceed to additional their training, debt-free.

As of at present, greater than 80% of Dough & Levels college students are working in-store in Papa Johns eating places, and greater than 60 Papa Johns staff members have earned affiliate’s, bachelor’s and grasp’s levels without charge to them.

By way of Dough & Levels, Papa Johns is investing in staff members for the long-term by laying the muse for them to construct fulfilling careers and pursue alternatives that will have in any other case been out of attain.

Q: Past monetary funding, how does Papa Johns help Dough & Levels contributors all through their instructional journey?

A: Devoted tutorial advisors and coaches assist Dough & Levels college students overview their training pursuits and targets. Papa Johns additionally provides skilled growth plans, internships and co-ops, management workshops and an intensive catalog of e-Studying programs.

Q: Are there any plans to broaden the Dough & Levels program to incorporate extra instructional alternatives or profession paths?

A: New training choices added to Dough & Levels prior to now two years embody:

  • Profession on-line highschool: Staff members who left highschool previous to graduating can earn their highschool diploma, opening up new profession prospects and equipping them to take the subsequent step of their training journey.
  • English as a Second Language (ESL): To additional construct a extra inclusive office the place staff members from various backgrounds and experiences really feel welcomed and valued, Papa Johns is providing free programs designed for staff members who’re non-native English audio system.
  • New skilled certificates applications: Staff members now have entry to greater than 25 skilled certificates applications to construct experience of their chosen area.
  • Intensive catalog of continuous skilled training (CPE) Programs: Practically 200 skilled growth programs will empower staff members to construct proficiency in a variety of topics, together with advertising, information science, ESG (Environmental, Social and Governance), management, variety & inclusion, expertise, undertaking management, human sources, enterprise and finance. Many of those programs will rely as CPE credit score for varied skilled organizations.

We’re all the time searching for methods to reinforce Dough & Levels in order that it gives the help and sources staff members want to succeed in their instructional targets.

Q: How does Papa Johns measure the “constructive influence” Dough & Levels has on firm tradition, as reported by 75% of contributors?

A: Papa Johns measures the constructive influence this system has had on its workers via participant surveys and constructive suggestions, similar to:

  • “It permits for staff members who’ve the expertise to additionally acquire the diploma, as effectively giving them a lift in information and their profession a way of belonging.”
  • “It is a superb profit that may create incentive to stick with the corporate for a very long time. It exhibits that Papa Johns is attempting tougher to offer worth to its workers apart from the common advantages.”
  • “I consider it is impacted the tradition at Papa Johns by exhibiting that its associates are effectively cared for and that the corporate values furthering training and steady enchancment inside its workforce.”
  • “I believe Dough & Levels has impacted our tradition by giving people like me the chance to additional their careers, despite the fact that I’ve my undergrad it isn’t in my associated profession path. With Dough & Levels I used to be in a position to return to additional my information in my precise profession path. I believe it lets people know that it doesn’t matter what you wish to do/be, Papa Johns stands behind you and provides that help.”

Q: Past the 4x retention charge for contributors, are there every other metrics that show how Dough & Levels contributes to Papa Johns’ enterprise efficiency?

A: To-date, 600 staff members have taken benefit of Dough & Levels advantages and 110 have earned a university diploma, highschool diploma or persevering with skilled training certificates. Additional, 78% of Dough & Diploma graduates stay employed with Papa Johns, growing their careers and transferring into upskilled roles which contribute to the general success of the enterprise – shedding gentle on why contributors have a tendency to remain on the firm 4x longer.

Q: Have there been any challenges in implementing the Dough & Levels program throughout varied Papa Johns markets? How have been they addressed?

A: A centralized on-line enrollment portal has made it simple for staff members to entry details about this system and start exploring choices to additional their training. We even have ensured that every one leaders, together with restaurant managers, have the data they should successfully recruit staff members to turn into Dough & Levels college students

Q: Are there different corporations within the fast-food trade providing comparable instructional advantages applications? In that case, how does Dough & Levels evaluate?

A: Whereas there are different fast-food corporations that supply instructional advantages applications, we’re pleased with the distinctive accessibility of Dough & Levels. Advantages can be found for any staff member that averages ten or extra hours per week and has been employed for a minimum of two months at any Papa Johns owned restaurant, High quality Management Middle or company campus.

Q: Wanting forward, what are Papa Johns’ hopes for the long-term influence of the Dough & Levels program?

A: We’re excited to proceed serving to staff members handle the rising value of school tuition and, total, investing in our individuals – and we’re already beginning to see the constructive influence. Because the program’s inception, Papa Johns has:

  • Invested greater than $4.3 million {dollars} into this system and, in flip, staff members.
  • Promoted 1 in 4 contributors (29%) staff members who participated in Dough & Levels, demonstrating constructive influence for profession development.
  • Witnessed greater retention and lengthier tenure amongst taking part staff members.

Wanting forward, we solely hope to develop these numbers as this system expands.

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